Services & Packages

What I do, and how it works.

Clear scope. No surprise invoices. You'll always get the number before any work starts — most projects run a few hundred to a few thousand dollars, not five figures.

IT Support

From occasional help to an ongoing partnership — choose the level that fits. Every plan is month-to-month with no long-term contract.

Break-Fix

Pay only when you need help — billed by the hour, in 15-minute increments.

  • On-demand IT support
  • Remote or on-site service
  • No commitment required
  • Hardware troubleshooting
  • Software installation & support

Founding 25

An annual plan at my best rate — locked in for the first 25 clients.

  • Best value for light users
  • All monthly retainer benefits
  • Locked-in founding member rate
  • Lowest effective hourly rate I offer
  • Limited to the first 25 clients
  • Priority scheduling

Tell me what you need and I'll give you the rate up front. Hardware is always itemized separately at cost.

Retainer Add-Ons

Stack these onto any retainer plan for expanded coverage. Each is a flat monthly add-on — quoted before you commit.

Basic Security Bundle

Endpoint protection, backup verification, and password manager setup. Essential security for any business.

Microsoft 365 Management

Setup, support, and license management for Microsoft 365. Email, Teams, SharePoint — fully managed, billed per user.

Proactive Monitoring

Remote monitoring with uptime alerts. Know about problems before they impact you.

Project Packages

Flat-fee projects with defined scope. You get the number up front, and every package includes 30-day post-install support.

Package Best For
HIPAA Compliance Check
Network audit, encryption/access review, written report
Medical, dental, chiropractic Request a quote
Law Firm Security Audit
Network assessment, WiFi audit, firewall review, written report
Law firms, 3–15 attorneys Request a quote
Restaurant Tech Package
WiFi setup, guest network, POS VLAN, kitchen display setup
Restaurants, bars, breweries Request a quote
Dispensary Launch Kit
Enterprise WiFi, network segmentation, compliance-ready network report
Cannabis dispensaries Request a quote
Network Setup
Site survey, network design, hardware procurement, installation, documentation
Any business Request a quote
Digital Wellness Audit
Tool audit, distraction reduction plan, tech etiquette policy, written report
Any business Request a quote

Every package is quoted with a flat number before work begins. Labor only — hardware is itemized separately and procured at cost.

Website Development

Your website is often the first impression customers have of your business. I build sites that look professional, load fast, and help you get more customers — no templates, no page builders.

  • Mobile-First Design

    Over 60% of web traffic is mobile. Your site will look great on any device.

  • SEO Ready

    Built with search engines in mind. Help customers find you on Google.

  • Fast Loading

    Speed matters. Slow sites lose customers. I optimize for performance.

  • Training Included

    I hand off your site with a 1-hour walkthrough and 30-day post-launch support.

Website Projects

Custom-built and quoted by scope — most small-business sites land in the low thousands.

  • Custom design (no templates)
  • Responsive / mobile-friendly
  • Contact forms & integrations
  • Basic SEO setup
  • 1-hour training & documentation
  • 30 days post-launch support

AI Setup & Support

Practical AI help for small businesses. I set up Claude — the same AI I use daily — and train your team to get real work done with it.

AI Readiness Audit

A short flat-fee session — no retainer required.

  • 90-minute on-site or remote session
  • Identify top 3 AI quick wins
  • Plain-English written report
  • 1 follow-up review call

AI Support Add-On

A flat monthly add-on for active IT retainer clients.

  • Monthly AI usage review
  • Prompt library updates
  • Priority AI support
  • "How do I get Claude to do X?" hotline

Agent Build Sprint

A flat-fee project — one task off your plate for good.

  • I learn the workflow that eats your week
  • A custom Claude agent that does it
  • Tested on your real work, with a run guide
  • 30-day support, with ongoing Automation Care available

Custom AI work, API integrations, and ongoing agent development are quoted by scope — you'll always have the number before I start.

Discounts & Referrals

I believe in rewarding loyalty and word-of-mouth.

Referral Discount

Send me a new client and your first invoice is discounted. A simple thank-you for the trust.

Annual Savings

Commit to an annual retainer and lock in my best effective rate. The Founding 25 plan is the lowest I offer.

Common Questions

Do you require a contract?

No long-term contracts. Break-fix is pay-as-you-go. Monthly retainers are month-to-month — upgrade, downgrade, or cancel anytime.

Will I know the cost before work starts?

Always. You get the number before any work begins. Hardware is itemized separately at cost, and out-of-area travel is disclosed upfront at IRS mileage rates. No surprise invoices.

How much do most projects cost?

Most small-business projects run a few hundred to a few thousand dollars — not five figures. I scope the work and give you a flat number or a clear range up front. Contact me and I'll quote your specific need.

Ready to get started?

Let's find the right fit for your business. Free consultation, no obligation — and you'll always get the number before any work starts.