What I do
Flexible options, no surprise invoices — and you'll always get the number before any work starts.
Want the full picture? See all services & packages →
From occasional help to ongoing partnership, we have a plan that fits your needs.
Pay only when you need help
3 hours of support included
My best rate, locked in for the first 25 clients
Enhance your IT support with these optional services. Available with any retainer plan.
Endpoint protection, backup verification, and password manager setup. Essential security for any business.
Setup, support, and license management for Microsoft 365. Email, Teams, SharePoint - fully managed.
Basic RMM (Remote Monitoring and Management) with uptime alerts. Know about problems before they impact you.
Your website is often the first impression customers have of your business. We build sites that look professional, load fast, and actually help you get more customers.
Over 60% of web traffic is mobile. Your site will look great on any device.
Built with search engines in mind. Help customers find you on Google.
Speed matters. Slow sites lose customers. We optimize for performance.
Make changes yourself or let us handle it. Either way, you're in control.
Quoted by scope — most small-business sites land in the low thousands
Is your technology working for your team, or against them? Most business software is designed to maximize engagement — not to help you get work done. We audit your current tools, identify digital noise, and deliver a plain-English report with actionable recommendations, including a tech etiquette policy your staff can actually follow.
What you're using vs. what you actually need. Identify redundant subscriptions and attention-draining apps.
Practical recommendations to reduce interruptions across devices and platforms.
A written tech etiquette guide your staff can actually follow — covering meetings, messaging, after-hours expectations, and more.
Written report with prioritized action items, plus one follow-up call to review implementation.
Flat rate, no retainer required
Want to go deeper? See how meditation can sharpen your team's focus and reduce burnout.
Meditation for Business Productivity →Everyone's talking about AI, but nobody's showing small businesses how to actually use it. I set up Claude — the same AI I use to run my own business every day — and train your team to get real work done with it. Not hype. Not theory. Practical, hands-on help.
I audit your current workflows and identify the top places AI can make an immediate difference — email drafting, document generation, data analysis, customer support.
Account setup, custom prompts written for your specific workflows, and hands-on training so your staff can use AI from day one.
Pre-written prompts tailored to your industry — so your team gets useful results without trial and error.
Monthly check-ins, prompt updates as AI evolves, and priority support so your team is never stuck.
Certifications
Anthropic Academy trained · Daily Claude power user for app development, business operations, and marketing
A short flat-fee session with a written report
Also available:
Agent Build Sprint — flat-fee project
Got one task that eats your week? I build a custom Claude agent that does it — tested on your real work, with a run guide and 30-day support. Ongoing Automation Care available.
Claude Setup & Training — one-time project, quoted by scope
Account setup, custom prompts, staff training, quick-start guide, 30-day support
AI Support Add-On — flat monthly add-on
Monthly check-ins, prompt updates, priority AI support (requires retainer)
For retainer clients, we respond within 24-48 hours for non-urgent requests and same-day for emergencies. Break-fix clients are typically scheduled within 48-72 hours depending on workload.
Yes, for clients in the Rapid City area. We also offer remote support for issues that don't require physical presence, which often resolves problems faster.
Absolutely. We provide remote support nationwide. Many IT issues can be resolved remotely, and we can coordinate with local technicians for hands-on work if needed.
No problem. Additional hours for retainer clients are billed at a discounted rate, lower than the standard hourly. You'll always know the number before exceeding your included hours.
Yes! We support both Mac and Windows environments. Many of our clients use Mac-based setups, and we're well-versed in Apple's ecosystem.
Not at all. If you can type an email, you can use Claude. I handle the technical setup and show your staff exactly how to use it for their specific work — drafting emails, summarizing documents, brainstorming ideas, whatever saves them time.
Let's discuss how we can help your business. Free consultation - no obligation.